RETURN POLICY – BONVICI

At Bonvici, customer satisfaction is our top priority. Not happy with your purchase? No worries! Returns are quick and easy.

Returns Policy

▪ 30 day return policy – return within 30 days of receipt. ▪ Product in original condition – unused, undamaged and in original packaging. ▪ Accessories included – glasses case, cleaning cloth and other included items. ▪ Proof of purchase required – order number or invoice required for processing.

How do you return a product?

▪ Register return – via our website or customer service. ▪ Pack product well – in original box or sturdy packaging. ▪ Send return – to the specified return address. ▪ Processing within 5-7 business days – after receipt of your return.

Important information

▪ No returns for personalized products – custom made items cannot be returned. ▪ Return costs at your own expense – unless we made a mistake. ▪ Questions? – Our customer service will be happy to help you.

Bonvici Returns

📍 Jan van Beersstraat 16 📍 2523 JX The Hague

▪ Processing within 5-7 business days. ▪ After receipt and inspection of your return.

EXCELLENT CUSTOMER SERVICE

At Bonvici, service comes first. Our team is dedicated to your satisfaction and will answer all your questions within 24 hours. Personal, fast and professional.